Tonight was one of THOSE nights at work. You know, the kind of nights where you question over and over again why you are there, wish you were home with your family, and where you get really really annoyed. Let me just say, I like being a waitress. There is something about the fast paced atmosphere that I really enjoy. However, with waitressing comes bad nights, with hard to please customers, and bad BAD tips. Tonight was one of those nights. First of all we were pretty slow, and therefore I was able to give my tables undivided attention (which is good and bad). In the section I was in there is one round table that can set more than 4 people. There are two servers in that particular section, and you take turns with the round. Well, the first round came in and ate, and then decided to sit and sit and sit (not my table). However, at the front of the restaraunt there was a family of five waiting for that round. In fact, they waited for an hour and a half. I have no idea about this because I am not the hostess, and therefore I do not seat the tables. Fast forward to when this party is finally seated. I get their drink orders, bring them their drinks, explain the special, take their order, place their order, bring them their coleslaw and salads, refill their drinks, remove their dirty plates...wait...wait...wait....35 minutes later their food is still not ready. Father at the table who had waited an hour and a half to be seated, who swears they could have pushed two 4 tops together to seat him before hand. Probably true, but I am not the hostess so I do not know. Anway waited an hour and a half, and now has waited 35 plus minutes for his food gets VERY VERY ANGRY. In fact, he asks me what is going on. I explain to him that sometimes our fish fry special takes a while, depending on how many orders are in the kitchen. However, I go and check with the kitchen and assure the table it will only be a few more minutes. This was not good enough for him. He proceeds to go Yell at my manager who "did not seat him promptly, and needs to have the food hurry up". Finally the food arrives. The table says their fish is cold. I do not know if it really was, but hey we will go with it. We offer to take it back to the kitchen to be warmed up. No not good enough. My manager then offers them free dessert to make up for everything. I continue to fill their drinks, clean their plates, and look after them. Anyway, the bill comes it is 113 dollars, so therefore, I expect at least a 20 dollar tip. I was hoping beyond hoping that they would understand that I was not to blame for everything bad that happend to them that night. I was the nice waitress who did everything in my power to make it better for them. They leave I look at the tip 5 DOLLARS!!! 5 dollars people!! It was not my fault, but they thought they would "get back at the restaraunt", and therefore not tip their server!! I was pissed!!! Anyway, the moral of this story is to give everyone out there in blog world friendly advice when it comes to dining out.
1. If you are not seated promptly your server has nothing to do with it.
2. If your food takes to long, or is not cooked properly that is not the servers fault. We only ring in the food, we do not cook it, and therefore it is out of our control.
3. You do not get back at the restaraunt by not tipping your server. You only waist your servers time!! Servers only make 2.13 an hour and depend on tips to make money that night. If you can't tip your server, then do not eat out that night. Go to fast food!
4. Good rule...tip 2 dollars for every 10 dollars you spend.
Sorry for the rant, but it was an annoying night.
Here is a picture of someone who makes it all better.